# From your description to a finished letter in five steps

The same five steps you will see in the app. No bureaucratic forms — you write normally, Legamik takes care of the law.

1. **Choose a category** — Tell us who the complaint concerns — a municipality, an authority, a utility, a bank, an insurer…
2. **Enter the organisation and your details** — Pick who the letter goes to and fill in the details it should carry. Legamik selects the relevant legal sources for the area.
3. **Describe the issue** — In your own words, without jargon. What you know is enough.
4. **Check your case strength — free** — An indicative score shows how strong your case is; you can refine the description and have it assessed again — free. If you have an official document, attach it — Legamik extracts the facts for your letter.
5. **Pay and download the letter** — A one-time payment, secured by Stripe. After payment Legamik generates your legally-grounded PDF letter — you review it and send it yourself.

## What the letter contains

- A formal structure and the correct identification of the parties and the matter
- References to specific provisions where your case has statutory backing
- The deadlines the institution has to respond
- Clear language that you review yourself before sending