Legamik speaks Ukrainian
The whole site, the form and all emails are now also in Ukrainian.
Transport complaints
A delayed or cancelled flight, train or bus, and problems with a package tour. The letter sets out the time limits that apply to your situation and is addressed to the authority responsible for it.
Energy and telecommunications: what you are complaining about
The form now asks whether it is electricity and gas, phone and internet, or water. The letter is then based on the rules that apply to that service.
Nearly a hundred more companies
Terms and conditions of nearly a hundred companies have been added, including foreign e-shops and carriers. When we know the trader’s terms, the letter can rely on them.
What the letters can do now
- Did your goods not arrive? Legamik handles this separately, not as a complaint about defective goods. The letter asks for delivery, or a refund, depending on what you want.
- A letter in which you ask for money has the required elements of a pre-action notice. If the dispute reached court, you have a better starting position for recovering the costs of the proceedings.
- Default interest is claimed in the letter where you are entitled to it.
- The letter never acknowledges a disputed debt on your behalf.
- How to send the letter: in the first step after you create the letter, you will find how to send it so that you can prove it was sent.
Legamik is not a law firm and does not provide legal advice. In complex disputes, we recommend consulting a lawyer.